24/7 Ad Response (9-5 Available)
Outsource your ad response, order taking, processing and fulfillment responsibilities to us for professional and competent assistance. Whether it’s a single product or service, a large e-commerce web site or a full product catalog, our agents are trained with the latest technology to allow custom design and scripting, real-time credit card verification and processing.
- Custom Scripting–we determine your data requirements and compose a custom screen for our agents, insuring they ask the right questions and provide a complete product and service information exchange.
- On-Screen Call Scripts and Database Views – through proper on-screen call scripting and database views, agents are able to ask the correct questions and provide product descriptions and specifications.
- Online Data Entry –agents can place the order directly on your existing e-commerce web forms or we can work with you to create a back-end page for our agents to enter data and process your orders.
- Credit-Card Verification & Authorization – Security measures and encrypted online services with next day funds availability.
- Reports – calls are recorded with a computer generated time and date stamp. A variety of reports, frequencies and formats are available and can be customized to fit your specifications.
For more information call 702.943.0315