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24/7 HELP DESK (9-5 Available)

Professional help will always be just a phone call away. Armed with information you provide, our customer service agents will answer your line and help the caller get the right information for the questions or concerns at hand.

Your customer base can have 24/7 routine or technical help desk support. Outsourcing this function allows additional flexibility to focus on your core business while giving your customers a knowledgeable and satisfying help desk experience. Our different levels help desk services are comprehensive, including:

  • Technical support
  • Password resetting
  • Remote system monitoring
  • Trouble ticket sourcing

In addition, we have generator backup and technical staff is on-call 24-hours-a-day, ensuring we stay online at all times.

For more information call 702.943.0315