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Does Phone Answering USA provide Automated Reception Services for all cities in the Continental 48 United States?

Phone Answering USA provides Automated Reception Services for all cities in the Continental 48 United States. This package is simple and cost effective. This package includes a local phone number, unlimited calls, unlimited local & long distance minutes (in the continental US), unlimited call forwarding and up to 7 extensions.

This package can be purchased on our website or by calling 702.943.0315

Does Phone Answering USA provide Live 9am to 5pm Live Answering for all cities in the Continental 48 United States?

Phone Answering USA provides a Pay Per Call Live 9-5 Answering Service in the Continental 48 United States. These call packages are designed for the company that does not need 24/7 phone answering and wishes to pay per call not per minute. It is a simple way to understand what your monthly cost will be month in and month out.

Live 9am – 5pm Standard and Premium Package Differentiated:

Standard Live Answering

Calls personally answered/ Live Message Receiving/ forwarding call to voice mail, Monday – Friday, 9am – 5pm local time (except holidays). $1 per call over allotted package.

Premium Live Answering

Calls personally answered/ screened/ forwarded per your instruction, allowing you to decide whether to accept the call, Monday – Friday, 9am – 5pm local time (except holidays). $1 per call over allotted package.

Find-Me / Follow-Me: Live efforts to forward your calls, allowing you to not miss that important call.

Both Standard and Premium packages provide:

  • Off-hour automated reception with up to 7 extensions – Auto-attendant answering of calls in your company’s name with up to 3 dialing options for callers external client number(s). Unlimited Long Distance Continental U.S.
  • Custom greeting for Off-hours – Your company branding when your line is answered.
  • Flat Rate Monthly Call Bundles – You choose the amount of bundled calls monthly for your services and receive one-set price.
  • Local Number – Local Number that is uniquely yours while employing our services.
  • Voice-mail Message to Email – Receive Voice-mails to email and hear it as a .wav file, saving long-distance charges in lieu of calling in to check your messages.
  • Music on Hold – Callers hear music when on hold or while waiting to connect.
  • Text Message Notification to Cell Phone – Receive your messages taken live by receptionist and sent by text to your mobile phone.
  • Call Time Scheduler – Calls can be routed a certain way during business hours (9-5) and a different way after-hours.

This Package can be purchased on our website or by calling 702.943.0315

Does Phone Answering USA provide 24/7 Phone Answering services for all cities in the Continental 48 United States?

Phone Answering USA provides a suite of Phone Answering 24/7 Services for all cities in the Continental 48 United States. All the service packages are custom to fit any companies’ needs.

Categories:

  • Answering Services
  • Live Receptionist
  • Order Entry
  • Scheduling
  • Call Center
  • Help Desk

24/7 Service Defined:

  • Absentee Reporting – Agents can answer your employee reporting line and document employee absences at a minimal cost of hiring full or part-time staff.
  • Ad Response – Agents can service and manage the responses to targeted advertising campaigns, website advertising, newspapers, radio, and direct mailings.
  • Answering Service – Experienced agents can answer your line 24/7; collect the information you require; and promptly forward it to you.
  • Directory Service – Provide your callers with the nearest location of your store, service center, or dealer.
  • Disaster Recovery Back-up – Prevent your phones from being unanswered during crisis by utilizing our answering service.
  • E-Mail Read & Response – Agents ca read and respond to your e-mail in a prompt and professional manner using your templates or scripted guidance.
  • Help Desk – Utilizing the information you provide, agents will answer your line and help the caller get the right information for their questions or concerns.
  • Insurance – Professional Agents will answer your line and collect the claims information you require.
  • Marketing Collateral Request Service – Professional agents will answer your line and record the name and address of the caller requesting your catalog, literature, or other information.
  • Medical Answering – Courteous Agents will provide answering for doctors, clinics, and hospitals. HIPAA compliant.
  • Order Entry – Professional agents can take orders for your products and services.
  • Overflow – Outsource your office phones to relieve overburdening your in-house resources.
  • Property Management Services – Agents can handle property inquiries and maintenance dispatching 24/7.
  • Scheduling – Agents will answer your line and schedule appointments and/or provide reminder follow-up calls. Agents can answer your line to schedule your seminar, class, conference, or event.

These packages can be purchased by contact us through our website or calling 702.943.0315