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Phone Answering Service in Massachusetts

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    • 1 to 3 days

      Boston

      24/7 Voicemail Reception

      9 – 5 Live Answering

      24/7 Custom Solutions

      Starts at $20/month

  • BOSTON

  • ABINGTON

  • ACCORD

  • ACTON

  • ACUSHNET

  • ADAMS

  • AGAWAM

  • ALLSTON

  • AMESBURY

  • AMHERST

  • ANDOVER

  • ARLINGTON

  • ARLINGTON HEIGHTS

  • ASHBURNHAM

  • ASHBY

  • ASHFIELD

  • ASHLAND

  • ASHLEY FALLS

  • ASSONET

  • ATHOL

  • ATTLEBORO

  • ATTLEBORO FALLS

  • AUBURN

  • AUBURNDALE

  • AVON

  • AYER

  • BABSON PARK

  • BALDWINVILLE

  • BARNSTABLE

  • BARRE

  • BECKET

  • BEDFORD

  • BELCHERTOWN

  • BELLINGHAM

  • BELMONT

  • BERKLEY

  • BERKSHIRE

  • BERLIN

  • BERNARDSTON

  • BEVERLY

  • BILLERICA

  • BLACKSTONE

  • BLANDFORD

  • BOLTON

  • BONDSVILLE

  • BOXBOROUGH

  • BOXFORD

  • BOYLSTON

  • BRAINTREE

  • BRANT ROCK

  • BREWSTER

  • BRIDGEWATER

  • BRIGHTON

  • BRIMFIELD

  • BROCKTON

  • BROOKFIELD

  • BROOKLINE

  • BROOKLINE VILLAGE

  • BRYANTVILLE

  • BUCKLAND

  • BURLINGTON

  • BUZZARDS BAY

  • BYFIELD

  • CAMBRIDGE

  • CANTON

  • CARLISLE

  • CARVER

  • CATAUMET

  • CENTERVILLE

  • CHARLEMONT

  • CHARLESTOWN

  • CHARLTON

  • CHARLTON CITY

  • CHARLTON DEPOT

  • CHARTLEY

  • CHATHAM

  • CHELMSFORD

  • CHELSEA

  • CHERRY VALLEY

  • CHESHIRE

  • CHESTER

  • CHESTERFIELD

  • CHESTNUT HILL

  • CHICOPEE

  • CHILMARK

  • CLINTON

  • COHASSET

  • COLRAIN

  • CONCORD

  • CONWAY

  • COTUIT

  • CUMMAQUID

  • CUMMINGTON

  • CUTTYHUNK

  • DALTON

  • DANVERS

  • DARTMOUTH

  • DEDHAM

  • DEERFIELD

  • DENNIS

  • DENNIS PORT

  • DEVENS

  • DIGHTON

  • DORCHESTER

  • DORCHESTER CENTER

  • DOUGLAS

  • DOVER

  • DRACUT

  • DRURY

  • DUDLEY

  • DUNSTABLE

  • DUXBURY

  • EAST BOSTON

  • EAST BRIDGEWATER

  • EAST BROOKFIELD

  • EAST DENNIS

  • EAST FALMOUTH

  • EAST FREETOWN

  • EAST LONGMEADOW

  • EAST MANSFIELD

  • EAST ORLEANS

  • EAST OTIS

  • EAST PRINCETON

  • EAST SANDWICH

  • EAST TAUNTON

  • EAST TEMPLETON

  • EAST WALPOLE

  • EAST WAREHAM

  • EAST WEYMOUTH

  • EASTHAM

  • EASTHAMPTON

  • EASTON

  • EDGARTOWN

  • ELMWOOD

  • ERVING

  • ESSEX

  • EVERETT

  • FAIRHAVEN

  • FALL RIVER

  • FALMOUTH

  • FAYVILLE

  • FEEDING HILLS

  • FISKDALE

  • FITCHBURG

  • FLORENCE

  • FORESTDALE

  • FOXBORO

  • FRAMINGHAM

  • FRANKLIN

  • GARDNER

  • GEORGETOWN

  • GILBERTVILLE

  • GILL

  • GLENDALE

  • GLOUCESTER

  • GOSHEN

  • GRAFTON

  • GRANBY

  • GRANVILLE

  • GREAT BARRINGTON

  • GREEN HARBOR

  • GREENBUSH

  • GREENFIELD

  • GROTON

  • GROVELAND

  • HADLEY

  • HALIFAX

  • HAMILTON

  • HAMPDEN

  • HANOVER

  • HANSCOM AFB

  • HANSON

  • HARDWICK

  • HARVARD

  • HARWICH

  • HARWICH PORT

  • HATFIELD

  • HATHORNE

  • HAVERHILL

  • HAYDENVILLE

  • HEATH

  • HINGHAM

  • HINSDALE

  • HOLBROOK

  • HOLDEN

  • HOLLAND

  • HOLLISTON

  • HOLYOKE

  • HOPEDALE

  • HOPKINTON

  • HOUSATONIC

  • HUBBARDSTON

  • HUDSON

  • HULL

  • HUMAROCK

  • HUNTINGTON

  • HYANNIS

  • HYANNIS PORT

  • HYDE PARK

  • INDIAN ORCHARD

  • IPSWICH

  • JAMAICA PLAIN

  • JEFFERSON

  • KINGSTON

  • LAKE PLEASANT

  • LAKEVILLE

  • LANCASTER

  • LANESBORO

  • LAWRENCE

  • LEE

  • LEEDS

  • LEICESTER

  • LENOX

  • LENOX DALE

  • LEOMINSTER

  • LEVERETT

  • LEXINGTON

  • LINCOLN

  • LINWOOD

  • LITTLETON

  • LONGMEADOW

  • LOWELL

  • LUDLOW

  • LUNENBURG

  • LYNN

  • LYNNFIELD

  • MALDEN

  • MANCHAUG

  • MANCHESTER

  • MANOMET

  • MANSFIELD

  • MARBLEHEAD

  • MARION

  • MARLBOROUGH

  • MARSHFIELD

  • MARSHFIELD HILLS

  • MARSTONS MILLS

  • MASHPEE

  • MATTAPAN

  • MATTAPOISETT

  • MAYNARD

  • MEDFIELD

  • MEDFORD

  • MEDWAY

  • MELROSE

  • MENDON

  • MENEMSHA

  • MERRIMAC

  • METHUEN

  • MIDDLEBORO

  • MIDDLEFIELD

  • MIDDLETON

  • MILFORD

  • MILL RIVER

  • MILLBURY

  • MILLERS FALLS

  • MILLIS

  • MILLVILLE

  • MILTON

  • MILTON VILLAGE

  • MINOT

  • MONPONSETT

  • MONROE BRIDGE

  • MONSON

  • MONTAGUE

  • MONTEREY

  • MONUMENT BEACH

  • NAHANT

  • NANTUCKET

  • NATICK

  • NEEDHAM

  • NEEDHAM HEIGHTS

  • NEW BEDFORD

  • NEW BRAINTREE

  • NEW SALEM

  • NEW TOWN

  • NEWBURY

  • NEWBURYPORT

  • NEWTON

  • NEWTON CENTER

  • NEWTON HIGHLANDS

  • NEWTON LOWER FALLS

  • NEWTON UPPER FALLS

  • NEWTONVILLE

  • NONANTUM

  • NORFOLK

  • NORTH ADAMS

  • NORTH AMHERST

  • NORTH ANDOVER

  • NORTH ATTLEBORO

  • NORTH BILLERICA

  • NORTH BROOKFIELD

  • NORTH CARVER

  • NORTH CHATHAM

  • NORTH CHELMSFORD

  • NORTH DARTMOUTH

  • NORTH DIGHTON

  • NORTH EASTHAM

  • NORTH EASTON

  • NORTH EGREMONT

  • NORTH FALMOUTH

  • NORTH GRAFTON

  • NORTH HATFIELD

  • NORTH MARSHFIELD

  • NORTH OXFORD

  • NORTH PEMBROKE

  • NORTH READING

  • NORTH SCITUATE

  • NORTH TRURO

  • NORTH UXBRIDGE

  • NORTH WALTHAM

  • NORTH WEYMOUTH

  • NORTHAMPTON

  • NORTHBOROUGH

  • NORTHBRIDGE

  • NORTHFIELD

  • NORTON

  • NORWELL

  • NORWOOD

  • NUTTING LAKE

  • OAK BLUFFS

  • OAKHAM

  • OCEAN BLUFF

  • ONSET

  • ORANGE

  • ORLEANS

  • OSTERVILLE

  • OTIS

  • OXFORD

  • PALMER

  • PAXTON

  • PEABODY

  • PEMBROKE

  • PEPPERELL

  • PETERSHAM

  • PINEHURST

  • PITTSFIELD

  • PLAINFIELD

  • PLAINVILLE

  • PLYMOUTH

  • PLYMPTON

  • POCASSET

  • PRIDES CROSSING

  • PRINCETON

  • PROVINCETOWN

  • QUINCY

  • RANDOLPH

  • RAYNHAM

  • RAYNHAM CENTER

  • READING

  • READVILLE

  • REHOBOTH

  • REVERE

  • RICHMOND

  • ROCHDALE

  • ROCHESTER

  • ROCKLAND

  • ROCKPORT

  • ROSLINDALE

  • ROWE

  • ROWLEY

  • ROXBURY

  • ROXBURY CROSSING

  • ROYALSTON

  • RUSSELL

  • RUTLAND

  • SAGAMORE

  • SAGAMORE BEACH

  • SALEM

  • SALISBURY

  • SANDISFIELD

  • SANDWICH

  • SAUGUS

  • SAVOY

  • SCITUATE

  • SEEKONK

  • SHARON

  • SHEFFIELD

  • SHELBURNE FALLS

  • SHELDONVILLE

  • SHERBORN

  • SHIRLEY

  • SHREWSBURY

  • SHUTESBURY

  • SIASCONSET

  • SILVER BEACH

  • SOMERSET

  • SOMERVILLE

  • SOUTH BARRE

  • SOUTH CARVER

  • SOUTH CHATHAM

  • SOUTH DARTMOUTH

  • SOUTH DEERFIELD

  • SOUTH DENNIS

  • SOUTH EASTON

  • SOUTH EGREMONT

  • SOUTH GRAFTON

  • SOUTH HADLEY

  • SOUTH HAMILTON

  • SOUTH HARWICH

  • SOUTH LANCASTER

  • SOUTH LEE

  • SOUTH ORLEANS

  • SOUTH WALPOLE

  • SOUTH WELLFLEET

  • SOUTH WEYMOUTH

  • SOUTH YARMOUTH

  • SOUTHAMPTON

  • SOUTHBOROUGH

  • SOUTHBRIDGE

  • SOUTHFIELD

  • SOUTHWICK

  • SPENCER

  • SPRINGFIELD

  • STERLING

  • STILL RIVER

  • STOCKBRIDGE

  • STONEHAM

  • STOUGHTON

  • STOW

  • STURBRIDGE

  • SUDBURY

  • SUNDERLAND

  • SUTTON

  • SWAMPSCOTT

  • SWANSEA

  • TAUNTON

  • TEMPLETON

  • TEWKSBURY

  • THORNDIKE

  • THREE RIVERS

  • TOPSFIELD

  • TOWNSEND

  • TRURO

  • TURNERS FALLS

  • TYNGSBORO

  • TYRINGHAM

  • UPTON

  • UXBRIDGE

  • VILLAGE OF NAGOG WOODS

  • VINEYARD HAVEN

  • WABAN

  • WAKEFIELD

  • WALES

  • WALPOLE

  • WALTHAM

  • WARE

  • WAREHAM

  • WARREN

  • WARWICK

  • WATERTOWN

  • WAVERLEY

  • WAYLAND

  • WEBSTER

  • WELLESLEY

  • WELLESLEY HILLS

  • WELLFLEET

  • WENDELL

  • WENDELL DEPOT

  • WENHAM

  • WEST BARNSTABLE

  • WEST BOXFORD

  • WEST BOYLSTON

  • WEST BRIDGEWATER

  • WEST BROOKFIELD

  • WEST CHATHAM

  • WEST CHESTERFIELD

  • WEST CHOP

  • WEST DENNIS

  • WEST FALMOUTH

  • WEST GROTON

  • WEST HARWICH

  • WEST HATFIELD

  • WEST HYANNISPORT

  • WEST MEDFORD

  • WEST MILLBURY

  • WEST NEWBURY

  • WEST NEWTON

  • WEST ROXBURY

  • WEST SPRINGFIELD

  • WEST STOCKBRIDGE

  • WEST TISBURY

  • WEST TOWNSEND

  • WEST WAREHAM

  • WEST WARREN

  • WEST YARMOUTH

  • WESTBOROUGH

  • WESTFIELD

  • WESTFORD

  • WESTMINSTER

  • WESTON

  • WESTPORT

  • WESTPORT POINT

  • WESTWOOD

  • WEYMOUTH

  • WHATELY

  • WHEELWRIGHT

  • WHITE HORSE BEACH

  • WHITINSVILLE

  • WHITMAN

  • WILBRAHAM

  • WILLIAMSBURG

  • WILLIAMSTOWN

  • WILMINGTON

  • WINCHENDON

  • WINCHENDON SPRINGS

  • WINCHESTER

  • WINDSOR

  • WINTHROP

  • WOBURN

  • WOODS HOLE

  • WOODVILLE

  • WORCESTER

  • WORONOCO

  • WORTHINGTON

  • WRENTHAM

  • YARMOUTH PORT
  • Does Phone Answering USA provide Automated Reception Services in Massachusetts?

    Phone Answering USA provides Automated Reception Services in Massachusetts. This package is simple and cost effective. This package includes a local phone number, unlimited calls, unlimited local & long distance minutes (in the continental US), unlimited call forwarding and up to 7 extensions.

    This package can be purchased on our website or by calling 702.943.0315

    Does Phone Answering USA provide Live 9am to 5pm Live Answering in Massachusetts?

    Phone Answering USA provides a Pay Per Call Live 9-5 Answering Service in Massachusetts. These call packages are designed for the company that does not need 24/7 phone answering and wishes to pay per call not per minute. It is a simple way to understand what your monthly cost will be month in and month out.

    Live 9am – 5pm Standard and Premium Package Differentiated:

    Standard Live Answering

    Calls personally answered/ Live Message Receiving/ forwarding call to voice mail, Monday – Friday, 9am – 5pm local time (except holidays). $1 per call over allotted package.

    Premium Live Answering

    Calls personally answered/ screened/ forwarded per your instruction, allowing you to decide whether to accept the call, Monday – Friday, 9am – 5pm local time (except holidays). $1 per call over allotted package.

    Find-Me / Follow-Me: Live efforts to forward your calls, allowing you to not miss that important call.

    Both Standard and Premium packages provide:

    • Off-hour automated reception with up to 7 extensions – Auto-attendant answering of calls in your company’s name with up to 3 dialing options for callers external client number(s). Unlimited Long Distance Continental U.S.
    • Custom greeting for Off-hours – Your company branding when your line is answered.
    • Flat Rate Monthly Call Bundles – You choose the amount of bundled calls monthly for your services and receive one-set price.
    • Local Number – Local Number that is uniquely yours while employing our services.
    • Voice-mail Message to Email – Receive Voice-mails to email and hear it as a .wav file, saving long-distance charges in lieu of calling in to check your messages.
    • Music on Hold – Callers hear music when on hold or while waiting to connect.
    • Text Message Notification to Cell Phone – Receive your messages taken live by receptionist and sent by text to your mobile phone.
    • Call Time Scheduler – Calls can be routed a certain way during business hours (9-5) and a different way after-hours.

    This Package can be purchased on our website or by calling 702.943.0315

    Does Phone Answering USA provide 24/7 Phone Answering services in Massachusetts?

    Phone Answering USA provides a suite of Phone Answering 24/7 Services in Massachusetts. All the service packages are custom to fit any companies’ needs.

    Categories:

    • Answering Services
    • Live Receptionist
    • Order Entry
    • Scheduling
    • Call Center
    • Help Desk

    24/7 Service Defined:

    • Absentee Reporting – Agents can answer your employee reporting line and document employee absences at a minimal cost of hiring full or part-time staff.
    • Ad Response – Agents can service and manage the responses to targeted advertising campaigns, website advertising, newspapers, radio, and direct mailings.
    • Answering Service – Experienced agents can answer your line 24/7; collect the information you require; and promptly forward it to you.
    • Directory Service – Provide your callers with the nearest location of your store, service center, or dealer.
    • Disaster Recovery Back-up – Prevent your phones from being unanswered during crisis by utilizing our answering service.
    • E-Mail Read & Response – Agents ca read and respond to your e-mail in a prompt and professional manner using your templates or scripted guidance.
    • Help Desk – Utilizing the information you provide, agents will answer your line and help the caller get the right information for their questions or concerns.
    • Insurance – Professional Agents will answer your line and collect the claims information you require.
    • Marketing Collateral Request Service – Professional agents will answer your line and record the name and address of the caller requesting your catalog, literature, or other information.
    • Medical Answering – Courteous Agents will provide answering for doctors, clinics, and hospitals. HIPAA compliant.
    • Order Entry – Professional agents can take orders for your products and services.
    • Overflow – Outsource your office phones to relieve overburdening your in-house resources.
    • Property Management Services – Agents can handle property inquiries and maintenance dispatching 24/7.
    • Scheduling – Agents will answer your line and schedule appointments and/or provide reminder follow-up calls. Agents can answer your line to schedule your seminar, class, conference, or event.

    These packages can be purchased by contact us through our website or calling 702.943.0315

    Commonwealth of Massachusetts

    Massachusetts, officially the Commonwealth of Massachusetts, is a U.S. state in the New England region of the northeastern United States of America. It is bordered by Rhode Island and Connecticut to the south, New York to the west, and Vermont and New Hampshire to the north; at its east lies the Atlantic Ocean. Massachusetts is the 7th least extensive, but the 14th most populous and the 3rd most densely populated of the 50 United States. Massachusetts features two separate metropolitan areas: Greater Boston in the east and the Springfield metropolitan area in the west. Approximately two thirds of Massachusetts’ population lives in Greater Boston. Generally the Greater Boston boundary is regarded as the Atlantic Ocean to the east and areas just north, west and south of Interstate 495 to the west, north and south. Western Massachusetts features one urban area – the Knowledge Corridor along the Connecticut River – and a mix of college towns and rural areas. Many of Massachusetts’ towns, cities, and counties have names identical to ones in England. Massachusetts is the most populous of the six New England states and has the nation’s sixth highest GDP per capita.
    Massachusetts has played a significant historical, cultural, and commercial role in American history. Plymouth was the site of the colony founded in 1620 by the Pilgrims, passengers of the Mayflower. Harvard University, founded in 1636, is the oldest institution of higher learning in the United States. In 1692, the town of Salem and surrounding areas experienced one of America’s most infamous cases of mass hysteria, the Salem Witch Trials. In the 18th century, the Protestant First Great Awakening, which swept the Atlantic world, originated from the pulpit of Northampton, Massachusetts preacher Jonathan Edwards. In the late 18th century, Boston became known as the “Cradle of Liberty” for the agitation there that led to the American Revolution and the independence of the United States from Great Britain. In 1777, General Henry Knox founded the Springfield Armory, which during the Industrial Revolution catalyzed numerous important technological advances, including interchangeable parts. In 1786, Shays’ Rebellion, a populist revolt by Western Massachusetts farmers, led directly to the United States Constitutional Convention.
    Before the American Civil War, Massachusetts was a center for the temperance, transcendentalist, and abolitionist movements. In 1837, Mount Holyoke College, the United States’ first college for women, was opened in the Connecticut River Valley town of South Hadley. In the late 19th century, the (now) Olympic sports of basketball and volleyball were invented in the Western Massachusetts cities of Springfield and Holyoke, respectively. In 2004, Massachusetts became the first U.S. state to legally recognize same-sex marriage as a result of the decision of the state’s Supreme Judicial Court. Massachusetts has contributed many prominent politicians to national service, including members of the Adams family and of the Kennedy family.
    Originally dependent on fishing, agriculture, and trade, Massachusetts was transformed into a manufacturing center during the Industrial Revolution. During the 20th century, Massachusetts’ economy shifted from manufacturing to services. In the 21st century, Massachusetts is a leader in higher education, health care technology, high technology, and financial services.

    Name

    The Massachusetts Bay Colony was named after the indigenous population, the Massachusett, whose name can be segmented as mass-adchu-s-et, where mass- is “large”, -adchu- is “hill”, -s- is a diminutive suffix meaning “small”, and -et is a locative suffix, identifying a place. It has been translated as “near the great hill”, “by the blue hills”, “at the little big hill”, or “at the range of hills”, referring to the Blue Hills, or in particular, Great Blue Hill, located on the boundary of Milton and Canton. Alternatively, Massachusett has been represented as Moswetuset, from the name of the Moswetuset Hummock (meaning “hill shaped like an arrowhead”) in Quincy where Plymouth Colony commander Miles Standish and Squanto, a Native American, met Chief Chickatawbut in 1621.
    The official name of the state is the “Commonwealth of Massachusetts”. Colloquially, it is often referred to simply as “the Commonwealth”. While this designation is part of the state’s official name, it has no practical implications. Massachusetts has the same position and powers within the United States as other states.

    Geography

    Massachusetts is the 7th smallest state in the United States. It is located in the New England region of the northeastern United States, and has an area of 10,555 square miles (27,340 km2). Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, the mouth of the Charles River, which is the longest river entirely within Massachusetts. Massachusetts extends from the mountains of the Appalachian system in the west to the sandy beaches and rocky shorelines of the Atlantic coast.
    The National Park Service administers a number of natural and historical sites in Massachusetts. Along with twelve national historic sites, areas, and corridors, the National Park Service also manages the Cape Cod National Seashore and the Boston Harbor Islands National Recreation Area. In addition, the Massachusetts Department of Conservation and Recreation maintains a number of parks, trails, and beaches throughout Massachusetts.

    Ecology

    The primary biome of inland Massachusetts is temperate deciduous forest. Although much of Massachusetts had been cleared for agriculture, leaving only traces of old growth forest in isolated pockets, secondary growth has regenerated in many rural areas as farms have been abandoned. Currently, forests cover around 62% of Massachusetts. The areas most affected by human development include the Greater Boston area in the east, the smaller Springfield metropolitan area in the west, and the largely agricultural Pioneer Valley. Animals that have become locally extinct over the past few centuries include gray wolves, elk, wolverines, and mountain lions.
    A number of species are doing well despite (and in some cases because of) the increased urbanization of Massachusetts. Peregrine falcons utilize office towers in larger cities as nesting areas, and the population of coyotes, whose diet may include garbage and roadkill, has been increasing in recent decades. White-tailed deer, raccoons, wild turkeys and eastern gray squirrels are also found throughout Massachusetts. In more rural areas in the western part of Massachusetts, larger mammals such as moose and black bears have returned, largely due to reforestation following the regional decline in agriculture.
    Massachusetts is located along the Atlantic Flyway, a major route for migratory waterfowl along the Atlantic coast. Lakes in central Massachusetts provide habitat for the common loon, especially Quabbin Reservoir, while a significant population of long-tailed ducks winter off Nantucket. Small offshore islands and beaches are home to roseate terns and are important breeding areas for the locally threatened piping plover. Protected areas such as the Monomoy National Wildlife Refuge provide critical breeding habitat for shorebirds and a variety of marine wildlife including a large population of gray seals.
    Freshwater fish species in Massachusetts include bass, carp, catfish, and trout, while saltwater species such as Atlantic cod, haddock and American lobster populate offshore waters. Other marine species include Harbor seals, the endangered North Atlantic right whales, as well as humpback whales, fin whales, minke whales and Atlantic white-sided dolphins.

    History

    Early

    Massachusetts was originally inhabited by tribes of the Algonquian language family such as the Wampanoag, Narragansett, Nipmuc, Pocomtuc, Mahican, and Massachusett. While cultivation of crops like squash and corn supplemented their diets, these tribes were generally dependent on hunting, gathering and fishing for most of their food supply. Villages consisted of lodges called wigwams as well as long houses, and tribes were led by male or female elders known as sachems.

    Colonial period (1620-1780)

    In the early 1600s (after contact had been made with Europeans, but before permanent settlements were established), large numbers of the indigenous people in the northeast of what is now the United States were killed by virgin soil epidemics such as smallpox, measles, influenza, and perhaps leptospirosis. In 1617-19, smallpox reportedly killed 90% of the Massachusetts Bay Native Americans.
    The first English settlers in Massachusetts, the Pilgrims, established their settlement at Plymouth in 1620, and developed friendly relations with the native Wampanoag. This was the second successful permanent English colony in North America, after the Jamestown Colony. The Pilgrims were soon followed by other Puritans, who established the Massachusetts Bay Colony at present-day Boston in 1630.
    The Puritans, who believed the Church of England was too hierarchical (among other disagreements), came to Massachusetts for religious freedom, although, unlike the Plymouth colony, the bay colony was founded under a royal charter. Both religious dissent and expansionism resulted in several new colonies being founded shortly after Plymouth and Massachusetts Bay elsewhere in New England. Dissenters such as Anne Hutchinson and Roger Williams were banished due to religious disagreements; (Hutchinson held meetings in her home discussing flaws in the Puritan beliefs, while Williams believed that the Puritan beliefs were wrong, and the Indians must be respected.) In 1636, Williams founded the colony of Rhode Island and Hutchinson joined him there several years later.
    In 1691, the colonies of Massachusetts Bay and Plymouth were united (along with present-day Maine, which had previously been divided between Massachusetts and New York) into the Province of Massachusetts Bay. Shortly after the arrival of the new province’s first governor, Sir William Phips, the Salem witch trials took place, in which a number of men and women were hanged.
    During the Revolution, Salem, Massachusetts became a center for privateering. Although the documentation is incomplete, about 1,700 Letters of Marque, issued on a per-voyage basis, were granted during the American Revolution. Nearly 800 vessels were commissioned as privateers and are credited with capturing or destroying about 600 British ships. During the War of 1812, privateering resumed. The Old China Trade left a significant mark in two historic districts, Chestnut Street District, part of the Samuel McIntire Historic District containing 407 buildings, and the Salem Maritime National Historic Site, consisting of 12 historic structures and about 9 acres (36,000 m2) of land along the waterfront in Salem. Elias Hasket Derby was among the wealthiest and most celebrated of post-Revolutionary merchants in Salem, and owner of the Grand Turk, the first New England vessel to trade directly with China.
    The most destructive earthquake yet known in New England occurred in 1755, causing considerable damage across Massachusetts.
    Massachusetts was a center of the movement for independence from Great Britain; colonists here had long had uneasy relations with the British monarchy, including open rebellion under the Dominion of New England in the 1680s. Protests against British attempts to tax the colonies after the French and Indian War ended in 1763 led to the Boston Massacre in 1770, and the 1773 Boston Tea Party escalated tensions to the breaking point. Anti-Parliamentary activity by men such as Samuel Adams and John Hancock, followed by reprisals by the British government, were a primary reason for the unity of the Thirteen Colonies and the outbreak of the American Revolution.
    The Battles of Lexington and Concord initiated the American Revolutionary War and were fought in the Massachusetts towns of Concord and Lexington. Future President George Washington took over what would become the Continental Army after the battle. His first victory was the Siege of Boston in the winter of 1775-76, after which the British were forced to evacuate the city. The event is still celebrated in Suffolk County as Evacuation Day.
    Massachusetts was a center of the movement for independence from Great Britain; colonists here had long had uneasy relations with the British monarchy, including open rebellion under the Dominion of New England in the 1680s. Protests against British attempts to tax the colonies after the French and Indian War ended in 1763 led to the Boston Massacre in 1770, and the 1773 Boston Tea Party escalated tensions to the breaking point. Anti-Parliamentary activity by men such as Samuel Adams and John Hancock, followed by reprisals by the British government, were a primary reason for the unity of the Thirteen Colonies and the outbreak of the American Revolution.
    The Battles of Lexington and Concord initiated the American Revolutionary War and were fought in the Massachusetts towns of Concord and Lexington. Future President George Washington took over what would become the Continental Army after the battle. His first victory was the Siege of Boston in the winter of 1775-76, after which the British were forced to evacuate the city. The event is still celebrated in Suffolk County as Evacuation Day.

    Federal period

    Bostonian John Adams, known as the “Atlas of Independence”, was an important figure in both the struggle for independence as well as the formation of the new United States. Adams was highly involved in the push for separation from Britain and the writing of the Massachusetts Constitution in 1780 (which, in the Elizabeth Freeman and Quock Walker cases, effectively made Massachusetts the first state to have a constitution that declared universal rights and, as interpreted by Supreme Judicial Court Chief Justice William Cushing, abolished slavery). Later, Adams was active in early American foreign affairs and succeeded Washington as US President. His son, John Quincy Adams, would go on to become the sixth US President.
    After independence and during the formative years of independent American government, Shays’ Rebellion was an armed uprising in the western half of the state from 1786 to 1787. The rebels were mostly small farmers angered by crushing war debt and taxes. The rebellion was one of the major factors in the decision to draft a stronger national constitution to replace the Articles of Confederation. On February 6, 1788, Massachusetts became the sixth state to ratify the US Constitution.

    19th century

    In 1820, Maine separated from Massachusetts, of which it had been first a contiguous and then a non-contiguous part, and entered the Union as the 23rd state as a result of the ratification of the Missouri Compromise.
    During the 19th century, Massachusetts became a national leader in the American Industrial Revolution, with factories around Boston producing textiles and shoes, and factories around Springfield producing precision manufacturing tools and paper. The economy transformed from one based primarily on agriculture to an industrial one, initially making use of waterpower and later the steam engine to power factories, and canals and later railroads for transporting goods and materials. At first, the new industries drew labor from Yankees on nearby subsistence farms, and later relied upon immigrant labor from Europe and Canada.
    In the years leading up to the Civil War, Massachusetts was a center of progressivism and abolitionist activity. Horace Mann made the state system of schools the national model. Henry David Thoreau and Ralph Waldo Emerson made major contributions to American thought. Members of the transcendentalist movement, they emphasized the importance of the natural world and emotion to humanity.
    Although significant opposition to abolitionism existed early on in Massachusetts, resulting in anti-abolitionist riots between 1835 and 1837, opposition to slavery gradually increased in the next few decades. The works of abolitionists contributed to subsequent actions of the state during the Civil War. Massachusetts was the first state to recruit, train, and arm a Black regiment with White officers, the 54th Massachusetts Volunteer Infantry. The Robert Gould Shaw Memorial in Boston Common contains a relief depicting the 54th regiment.

    20th century

    The industrial economy began a decline in the early 20th century with the exodus of many manufacturing companies. By the 1920s competition from the South and Midwest, followed by the Great Depression, led to the collapse of the three main industries in Massachusetts: textiles, shoemaking, and mechanized transportation. This decline would continue into the later half of the century; between 1950 and 1979, the number of Bay Staters involved in textile manufacturing declined from 264,000 to 63,000. This spurred an exodus of high-paying jobs from Western Massachusetts, which suffered greatly as it de-industrialized during the last 40 years of the 20th century.
    In Eastern Massachusetts, following World War II, the economy was transformed from one based on heavy industry into a service and high-tech based economy. Government contracts, private investment, and research facilities led to a new and improved industrial climate, with reduced unemployment and increased per capita income. Suburbanization flourished, and by the 1970s, the Route 128 corridor was dotted with high-technology companies who recruited graduates of the area’s many elite institutions of higher education.
    The Kennedy family was prominent in Massachusetts politics in the 20th century. Children of businessman and ambassador Joseph P. Kennedy Sr. included John F. Kennedy, who was a senator and US president before his assassination in 1963, Robert F. Kennedy, who was a senator, US attorney general and presidential candidate before his assassination in 1968, Ted Kennedy, a senator from 1962 until his death in 2009, and Eunice Kennedy Shriver, a co-founder of the Special Olympics. The famous Kennedy Compound is located at Hyannisport on Cape Cod.

    Recent history

    In 1987, the state received federal funding for the Central Artery/Tunnel Project. Commonly known as “the Big Dig”, it was at the time the biggest federal highway project ever approved. The project included making the Central Artery a tunnel under downtown Boston, in addition to the re-routing of several other major highways. Often controversial, with numerous claims of graft and mismanagement, and with its initial price tag of $2.5 billion increasing to a final tally of over $15 billion, the Big Dig has nonetheless changed the face of Downtown Boston. It has connected areas that were once divided by elevated highway, (much of the raised old Central Artery was replaced with the Rose Fitzgerald Kennedy Greenway) and improved traffic conditions along a number of routes.
    On November 6, 2012, a law was passed to eliminate state criminal and civil penalties for the medical use of marijuana. In 2008, marijuana possession was decriminalized for amounts under one ounce.

    Economy

    The United States Bureau of Economic Analysis estimates that the Massachusetts gross state product in 2008 was US$365 billion. The per capita personal income in 2008 was $50,735, making it the third highest state in the nation. 13 Fortune 500 companies are located in Massachusetts, the largest of which are the Liberty Mutual Insurance Group of Boston and MassMutual Financial Services of Springfield. CNBC’s list of “Top States for Business for 2010” has recognized Massachusetts as the fifth best state in the nation.
    Sectors vital to the Massachusetts economy include higher education, biotechnology, finance, health care, and tourism. Route 128 was a major center for the development of minicomputers and electronics. High technology remains an important sector, though few of the largest technology companies are based there. In recent years tourism has played an ever-important role in the state’s economy, with Boston and Cape Cod being the leading destinations. Other popular tourist destinations include Salem, Plymouth and the Berkshires. As of June 2012, the state’s unemployment rate was 6.0%, well below the national level of 8.2%.
    As of 2005, there were 7,700 farms in Massachusetts encompassing a total of 520,000 acres (2,100 km2), averaging 68 acres (0.28 km2) apiece. Almost 2,300 of the state’s 6,100 farms grossed under $2,500 in 2007. Particular agricultural products of note include tobacco, livestock, and fruits, tree nuts, and berries, for which the state is nationally ranked 11th, 17th, and 16th, respectively. Massachusetts is the second largest cranberry producing state in the union (after Wisconsin).

    Taxation

    The overall state and local tax burden in Massachusetts ranks 11th highest in the United States. Massachusetts has a flat-rate personal income tax of 5.25%, after a 2002 voter referendum to eventually lower the rate to 5.0%. There is an exemption for income below a threshold that varies from year to year. The corporate income tax rate is 8.8%, and the short-term capital gains tax rate is 12%.
    The state imposes a 6.25% sales tax on retail sales of tangible personal property-except for groceries, clothing (up to $175.00), and periodicals. The sales tax is charged on clothing that costs more than $175.00, for the amount exceeding $175.00. All real and tangible personal property located within the Commonwealth of Massachusetts is taxable unless specifically exempted by statute. Property taxes in the state were the eighth highest in the nation. There is no inheritance tax and limited Massachusetts estate tax related to federal estate tax collection.

    Energy

    Massachusetts’ electricity generation market was made competitive in 1998, enabling retail customers to change suppliers without changing utility companies. Though most residential customers remain with incumbent generators, most of the 4.3 billion kilowatt-hours consumed in the state in July 2011 were generated competitively. In 2011, Massachusetts was ranked as the most energy efficient state in America.